Department Store Awards 2018
The Global Department Store Summit's Official Dinner & Award Ceremony celebrated two important awards 'Best Department Store in the World' and 'World's Best Business Partner to Department Stores'.
After evaluating numerous high-quality submissions and considering votes from department store and retail executives from around the world, the GDSS Jury announced the Top 6 companies for each award. The race was very tight and reflected the contenders' outstanding performance. Also, for the very first time in the history of the 'Best Department Store in the World' award, Chinese department stores were among those to achieve the highest scores, with one company making it to the TOP 6 list.
. Best Department Store in the World 2018
This award recognises an exceptional world player that displays innovation and outstanding performances in all retail segments to all stakeholders. Criteria for the award include an enviable profile; successful developments and executions of product, store, online and service innovation strategies; delivery of an outstanding in-store experience; excellent customer service, and strong financial performance.
Winner: Selfridges, UK
Finalists: Printemps, France and Rinascente, Italy
TOP 6 Department Stores 2018 (alphabetical order):
Brown Thomas, Ireland
Intime Retail, China
Thierry Cheval, L'Oréal Luxe Global Retail and Digital Director
Asli Karadeniz, CEO of re-consulting
Peter Miller, COO of Westfield
Sehun Park, Managing Director of Alvarez & Marsal
Glen Senk, CEO of Front Row Partners
. World's Best Business Partner to Department Stores 2018
This new award celebrates successful partnerships with department stores' best brands, suppliers, vendors, consultants, partners and service providers. The criteria for this award include: innovativeness, product and/or service quality, customer-centricity, contribution to the department store's performance, a minimum of a three-year period of cooperation and a global reach.
Finalists: L'Oréal, France and Tommy Hilfiger, USA
TOP 6 Business Partners 2018 (alphabetical order)
L'Oréal Group, France
Louis Vuitton, France
Tommy Hilfiger, USA
Jury Chairwoman: Asli Karadeniz, CEO of re-consulting
The winner and the two finalists for each award were celebrated during GDSS's Official Dinner and Award Ceremony, held on Thursday 24 May 2018 at the iconic V&A Museum in London.